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Help center / Domínios

Connect a domain

How to add a domain in the panel and start the connection.

Your campaigns run directly on your domain, without a subdomain. To connect:

  1. Go to Domains and click Connect domain.
  2. Enter Your domain: the root domain, without "www" (e.g. yourdomain.com).
  3. Click Connect.
Domain connect

After connecting

Before showing the nameservers, the Review records screen imports the DNS records that already exist on the domain today and warns: check that your email (MX) and important subdomains are on the list before changing the nameservers, because a missing record stops working after the change. Click Continue → nameservers to proceed.

On the next screen the panel shows the nameservers you must set at your registrar. See Point DNS / nameservers. After switching them, validation and SSL issuance continue on their own in the background. See Activation and SSL.

You can connect several domains; the maximum number depends on your plan. See Limits and overage.

Common issues

  • "This domain is already registered." The domain was already connected (by you or by another account). Check that you didn't mistype it.
  • "Connect the ROOT domain (e.g. client.com). Subdomains are no longer needed: with the nameserver change the campaign runs directly on the apex." The form only accepts the root domain. Enter just yourdomain.com, without "www" or any other prefix.
  • "Plan domain limit reached." Your plan has a cap on connected domains. Remove a domain you no longer use or upgrade your plan. See Limits and overage.
  • "We couldn't create the zone right now. Try again in a moment." Temporary failure while provisioning. Wait a bit and click Connect again.

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